Technical Support
The Right Product. The Right Application. Reliable Results.
Molcem Nano Textile Chemicals provides end-to-end technical support to its customers in product selection, fields of application and production preparation. Our aim is to ensure our products are used in the most efficient and correct way, helping to achieve maximum performance in production processes.
Our Technical Support Services
Shaped around our customers’ needs, our technical support services cover the following areas:
- Support with product selection and correct use
- Application support for newly developed products
- Pre-production preparation and process optimisation
- Technical training and hands-on guidance
On-Site Application and Technical Service
Working in close cooperation with our customers, our technical team carries out product applications and technical service at customer facilities when required. This allows the field performance of our products to be monitored directly and processes to be optimised.
Expert Support and Training
Technical issues encountered during product selection and use are handled by our customer representatives and, when necessary, with the involvement of our specialist technical teams. We also offer technical training on our existing and newly developed product groups, either at our premises or at customer facilities.
Continuous Communication Throughout the Process
With our experienced, technically skilled and well-trained team, we stay in constant communication with our customers at every stage, from pre-production preparation to series production.